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Shipping & Returns

Returns Policy

Mameem & Maudie hopes that you are pleased with your purchase. However, we realize that sometimes things happen. If you experience any problems with your order please email us as soon as possible through our contact page.

 Jewelry, Gifts, and Accessories 

All jewelry, scarves, gifts, and other accessories are final sale unless it arrives damaged or defective. If this is the case, please send us an email describing what is wrong with the item and a picture within 7 days of the package being received. If we still have the item in stock we will exchange it. If not, we will refund the damaged item once it has been returned to us. You will need to provide us with the order number and the SKU of the item that you would like to send back. All items that are returned MUST have a RETURN AUTHORIZATION (RA) number on the outside of the package or we will not accept it. You will receive this RA once we have received and processed your email. We will issue you a credit once the item has been received. We will cover the cost of shipping for damaged products.

Clothing & Shoes

Clothing and shoes are eligible for exchange or refund for 7 days after the package has been received. Please IMMEDIATELY inspect and try on your clothing upon arrival and email us if return is needed. You will need to provide us with the order number and the SKU of the item that you would like to send back. All items that are returned MUST have a RETURN AUTHORIZATION (RA) number on the outside of the package or we will not accept it. You will receive this RA once we have received and processed your email. We will issue you a refund once the item has been received. Shipping and handling are non-refundable. Customer is responsible for all shipping costs incurred. The item must be unworn and have the tags attached to be available for exchange or credit.


Shipping
A shipping rate of $9.00 will be charged. This is subject to change.